All reservations must be guaranteed with a valid credit card (including expiration date) at the time of booking. 

A valid government-issued photo ID and the credit card used to guarantee the reservation are required at check-in. The name on the reservation must match the name on the ID and credit card, unless otherwise arranged in advance.

We reserve the right to pre-authorize credit cards prior to arrival. Failure to provide a valid credit card will result in the cancellation of your reservation.

Please note: Prepaid or third-party reservations will still require a credit card and ID upon arrival for incidentals.

Cancellation policies vary depending on the rate type selected at the time of booking.

Please refer to your confirmation email to review the specific cancellation terms that apply to your reservation.

Some bookings (e.g., Advance purchase or Weekly rate) may be fully non-refundable, with up to 100% charge for the total stay if cancelled or changed.Other rates may allow cancellation up to 7 days, 48 hours, or 24 hours before arrival. If cancelled after the stated deadline, a charge for the first night’s stay plus tax will apply.

If you're unsure of your policy, please contact us directly at info@huntingdonhotelandsuites.com or 1-800-663-7557 —we’re happy to assist.

Guests are responsible for all charges incurred during their stay. In the case of third-party billing (e.g., company or group bookings), the registered guest agrees to be personally liable should the third party fail to remit payment.

The hotel is not responsible for the loss, theft, or damage of personal items in guest rooms or vehicles parked on hotel premises.

We welcome well-behaved dogs under the following conditions:

• Pets are allowed in pet-friendly rooms only
• Maximum two (2) dogs per room, up to 50 lbs each
• $30 + GST per night, up to $90 per week
• Pets may not be left unattended in the room
• Pets are not permitted in food service areas
• Additional fees may apply for damages or extra cleaning

Huntingdon Hotel and Suites is a 100% smoke-free property. This includes all forms of smoking and vaping, such as tobacco, cannabis, cigars, e-cigarettes, and other substances. Smoking or vaping in guest rooms, hallways, stairwells, or any indoor public areas will result in a $250.00 cleaning fee per violation, charged to the guest account.

On-site parking is available for registered guests at a rate of $18.00 + taxes per vehicle, per night.

Parking is not guaranteed at time of reservation, subject to availability and offered on a first-come, first-served basis.

We also offer two EV charging stations on-site for guest use. Please inquire at the front desk for access and availability.

We love that so many of our guests choose to explore Victoria by bike. To keep everyone safe and comfortable, here are a few things to know:

• No bikes in rooms: For safety and comfort, bicycles, e-bikes, and e-scooters are not permitted inside guest rooms.
• Secure storage available: We provide a gated bike storage area in our underground parking where you can safely store your bicycle or e-bike during your stay.
• Charging e-bikes & scooters: Charging is only allowed while you are present in your room. Overnight charging is not permitted. Please use the electrical outlets provided in your room with your own charging equipment. Please ensure your bike or scooter is in safe working condition and follow the manufacturer’s charging guidelines. Guests are responsible for any damage that may result from charging.  For safety reasons, we may restrict charging if it poses a risk or does not meet policy requirements.

Thank you for helping us keep our property and fellow guests safe and comfortable while enjoying a bike-friendly Victoria.

As part of our commitment to sustainability, a $2.50 + tax Ecofund Fee is applied per room, per night. This fee supports Huntingdon Hotel and Suites’ participation in the EcoFund by GreenStep, helping us invest in meaningful on-site carbon reduction initiatives.

To learn more about this fee and how the funds have been used to date, please visit our Sustainability Page.

This fee is not mandatory and may be waived upon request. Please speak with our front desk team if you wish to opt out. We sincerely thank you for supporting sustainable business in Victoria.

A Destination Marketing Fee (DMF) of 1% + taxes, per night and night is applied to support tourism development, destination marketing, and visitor services in the Greater Victoria area.

This fee is not mandatory and may be waived upon request. Please speak with our front desk team if you wish to opt out.

We are committed to providing a welcoming and accessible experience for all guests. While the Huntingdon Hotel and Suites offers several accessible features, please note the following:

• Accessible parking is available on-site. Space is limited and on a first-come first-serve basis. 
• We have a limited number of accessible guest rooms, which must be reserved in advance to ensure availability. 
• Our first floor, including our pet-friendly rooms, requires navigating a small set of stairs, and may not be suitable for guests with mobility limitations.
• Hunter’s Restaurant is located on a raised level and is accessible via stairs. Alternate dining arrangements are available for those unable to access Hunter’s restaurant.
• Our Loft Suites features an upper loft accessed by stairs. It is not recommended for guests with mobility limitations or who may be uncomfortable using stairs
• For complete information about our accessible features and limitations, please visit our Accessibility Page.

Guests are responsible for any damage to hotel property beyond normal wear and tear, as well as any missing hotel property during their stay. This includes guestrooms, furnishings, fixtures, linens, equipment, amenities and common areas, as well as any excessive cleaning required.

The hotel reserves the right to charge guests for reasonable costs associated with cleaning, repairing or replacing damaged or missing items, including damage discovered after check-out. Where permitted by applicable law and payment authorization terms, these charges may be applied to the payment method on file.

Any additional charges will be supported by appropriate documentation, and guests will be notified accordingly.